We deliver to the UK and to international countries.

All Whittard of Chelsea UK mainland deliveries are made by courier or Royal Mail service and are delivered between 9:00am and 5:00pm Monday to Friday, excluding any bank holidays.

If you are not at home between 9:00am and 5:00pm Monday to Friday, we recommend arranging delivery to your work address.

If we do deliver to you at home and no one's in, our couriers or Royal Mail will leave a card telling you about how to collect your delivery. Any unclaimed or undelivered orders will eventually make their way back to our warehouse.

Whittard of Chelsea does not recommend customers to leave instructions to our couriers for your goods to be left outside your delivery address. Should the customer wish to proceed with this option, Whittard of Chelsea will not be responsible for any loss or damage.

We offer three delivery services:

1. Standard Delivery £3.50

• Service available to UK mainland, Scottish Highlands, Isles of Scilly, Alderney, Sark & Herm, Isle of Wight, Isle of Man, Guernsey, Jersey and Northern Ireland.
• This is our standard delivery service and usually arrives between 5 to 7 working days after placing your order. Depending on the size and weight of your delivery, we will either use Royal Mail tracked service or a courier to deliver your order. Whichever service we use, you will only ever be charged £3.50.
• The only time we will charge more for a standard delivery is if your parcel weighs more than 15kg - for orders over 15kg a second delivery charge will be applied.

2. Standard UK deliveries over £30 qualify for FREE DELIVERY

3. Premium UK Delivery £6.95

• Service available to UK mainland only. Scottish Highlands, Isles of Scilly, Alderney, Sark & Herm, Isle of Wight, Isle of Man, Guernsey, Jersey and Northern Ireland are excluded from this service.
• If you would like your order delivered the very next day, and you place your order on the website or through our Customer Services Team before 2pm Monday to Thursday, we will deliver the next working day. If you place your order on a Friday, we will deliver it on the following Monday, unless this is a bank holiday.

Deliveries to BFPO Addresses

Deliveries to BFPO addresses are charged at UK standard delivery rate £3.50. Parcel will be sent by Fedex to the BFPO sorting office. Unfortunately we are unable to provide any tracking information after the parcel arrives at the BFPO sorting office and onwards. Whittard of Chelsea will not be liable for any loss or damage of the goods delivered to a BFPO address. Please ring our customer service for further information on this service should you have any concerns.

Additional charges to International Orders

An order may be subject to additional custom charges in certain countries. Please be aware that Whittard is not liable for these charges. All orders over £30 to Canada and orders over £50 to Japan (excluding delivery charge) will be billed for additional custom charges.

International Deliveries

Our international deliveries are charged by weight. Once you have placed your order, the delivery charge will appear in the checkout pages. Please allow up to 14 working days for international deliveries to arrive.

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