Welcome to the Customer Services department. Here you will find all the information you need to help you place or enquire about an order or to contact us. If you can't find what you're looking for in these pages please don't hesitate to call us.
This is the Customer Services Team:
Liz Warner Customer Service Advisor
Nichola Padley Customer Services Advisor
The phone lines are open from 9.00am to 17.30pm Monday to Friday.
How to Contact Us
You can call us on our free phone number: 0800 015 4395
If you are phoning from overseas, please call: +44 (0) 1993 893 715
We try to answer every call, but if we are very busy, or you have called out of hours, please leave a message stating your name & phone number and we'll call you back as soon as we can.
Whittard of Chelsea sources the finest teas and coffees from around the world and with over 120 years of experience, our people are specialists and proud of the products we deliver. We offer a wide range of teas, coffees, hot chocolates, instant teas, china and tea & coffee making equipment and our mission is to surprise and delight our customers with our passion for the very best tea, coffee and related gifts.