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Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Join the cold brew revolution with our indispensable guide. In the heat of summer sometimes a steaming hot coffee just doesn’t have the same appeal as something fresh and icy. First, came frappés – great, but more about the sugar and cream than getting the best out of your beans. Then cold brew coffee arrived on the scene… Leave an espresso in the fridge overnight, and it’s just not that tasty. Allow the grinds to slowly infuse in cold water and you’ve got something rather different. The gradual extraction of the coffee over the course of several hours (give it a good night’s beauty sleep) creates a superbly smooth, clean-tasting coffee with none of the slight bitterness you might get from a typical hot brew. That’s why cold brewing is so well suited to light roast – you’ll really be able to taste the natural flavours of the original green bean, highlighting flavours of citrus, stone-fruits and toasted nut.
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