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Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Coffee? Cold? It might sound strange to some, but this hot new trend has really caught on. There’s nothing nicer than pouring yourself a glass from our Cold Brew Jug on a hot summer’s day…
Sleek, stylish and simple to use, the Cold Brew is specially designed to bring out the clear, sweet flavours of the coffee – the technique of steeping the grinds in cold water over a number of hours removes the slightly bitter kick you might get from a typical brew.
The process is particularly well suited to a light roast, neutralising the acidity and bringing out citrus and fruit tones specific to the origin of the beans – you’ll love it with the lemony notes of our Ethiopia Yirgacheffe and the ripe tropical fruit flavours of Kenya Peaberry.
We tend to let the coffee grinds soak overnight ready for a fresh morning cup, but it’s ideal at any time of day. The nuanced flavours make it ideal choice for a food-pairing – what will you choose?
Using the Cold Brew…
go cold - it's excellent! by Trixi Wallmueller on 19th May 2017
I was intrigued when I first saw the "cold coffee pot" on the website and soon ordered it. I followed the instructions and just kept the jug overnight in the fridge (12hrs) to infuse. What a fantastic way to start the day - with a cool coffee boost!!! delightful energy to "keep your cool" all day :)
A must-have for cold coffee lovers by Ellen on 27th November 2016
I love this jug. Simply put some Ethiopia Yirgacheffe or breakfast blend or any coffee you love in the filter section and stay for 24 hours (could be longer but I've no idea if there would be a huge difference). When the coffee is ready, mix it with some ice and cold water, and a hint of vanilla syrup as well. Great taste. A must-have for cold coffee lovers.
When Coffee is a Tonic by Hartley on 1st May 2016
Cold brew, some Whittard Yirgacheffe Ethiopian in this jug for at least 24hrs. Fill a tumbler with ice and tonic water and pour the coffee over the top ( on a good day some gin too ). I am so set for summer with this jug, thank you. Hartley the Gentleman.
Does anyone have a dictionary? by Kathryn on 24th December 2015
The jug is brilliant. The instructions however were entirely in Chinese. Good job it's not complicated!
Summer Coffee by Mrs P King on 26th June 2015
Bought this for a change from hot to cold coffee and think it is good. It is easy to make and is just ready to pour lasting good length of time. It is best to use coffee recommended by Whittards for this jug
We’re confident that you’ll love our products as much as we do. Our Taste Guarantee means that if anything fails to meet your expectations you can return for an exchange or full refund – just remember to enclose the original receipt if you're returning it by post or popping in store. That way you're free to try something new, without the risk of disappointment.
“I always grind my own coffee, so I tend to go for the largest, glossiest beans – mainly for the look. The giant Guatemala Elephant beans are my favourite, and I love a chocolatey roast…”- Victoria, Manchester Market Street Store Manager
Join the cold brew revolution with our indispensable guide. In the heat of summer sometimes a steaming hot coffee just doesn’t have the same appeal...Read More
Fill up the ice tray, because when we say "everything iced is nice" we really mean everythiing. We've already whipped up some iced tea cocktails, and...Read More
Showing off your Cold Brew credentials is an immediate ticket into the coffee cognoscenti – not to mention the hallmark of hipsters nationwide....Read More
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