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Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
In Mandarin, the word 'Pao' translates as 'infuse' - and that's exactly what you get with our ingenious infuser mugs, designed to create the perfect brew, just for you.
Crafted from fine quality high-fired porcelain with a super-sleek finish, each mug comes complete with its very own removable infuser and a lid which doubles up as a tray for the filter - not to mention keeping your tea toasty. Brilliant for brewing away at the office desk, or for keeping on the bedside table for those long lazy mornings.
Fabulous idea! Fruit Infusion and no mess! by Simon Watson on 14th July 2017
A great way to enjoy my favourite Fruit Infusion with no mess and no hassle!
Super idea by Margaret Owen on 18th November 2016
I bought a red Pao infuser cup for my husband as a Christmas gift last year. It makes it so much easier to make just one cup of tea with leaf tea. I bought it for him to use at his office but he liked it so much I had to buy another one in the New Year to use at home. It's such a simple design but an absolutely brilliant idea.
Beautiful mug by Sophie Sawbridge on 19th August 2016
I adore the teal colour of this mug it's simply gorgeous. The infusers ensures that no leaves escape into your mug and produces the most delicious tea. I love that the lid keeps the tea hot while it brews and it also turns into a convenient drip tray. This mug has changed my tea drinking habits.
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