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Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
The name ‘Rocky Road’ harks back to the gold fields of Australia, where prospectors crunched through chocolate, biscuit and marshmallows as they sieved for their fortune. Gold rush soon became sugar rush as the recipe went global - it’s since become a pure slice of Americana, appearing as an ice cream, cupcakes and… pizza. We’ll stick to our famous hot chocolate, thanks.
This Whittard all-time favourite combines classic flavours of marshmallow and milk chocolate with those of toffee, cherry, raisins and sultanas. A British twist which takes the road less travelled…
Spoon 3 heaped teaspoons (20g) into a mug or cup, maybe a couple more if you’re feeling decadent. Gently heat approximately 200ml of milk and pour onto the chocolate, stirring thoroughly.
Fabulous by Jacqueline Smith on 29th December 2016
Purchased for our Son who tells me its delicious. I may even try a cup myself.
rocky road hot chocolate by G Chew on 26th December 2016
We were so disappointed with this product. We couldn't drink it. It is unbearably sweet and has a truly unpleasant artificial flavour which leaves an aftertaste. Horrible. Thank goodness I didn't buy the six pack of different flavours.
Reply from Whittard, 28th December 2016
"Sorry you didn't enjoy this one, don't forget you can return it for a replcament or refund under our taste guarantee"
Heaven sent by Little M on 30th September 2016
This is my personal favourite Whittard hot chocolate. I love it too much. Every night i treat myself to a big mug of this & every day I eagerly look forward to it. (Big bonus; I have coeliac disease & it's gluten free too! ) Off to re-order my 3 for 2 right now ;)
AWESOME by Donna Walters on 10th July 2016
I bought this product and many others for my business in Tasmania, Australia. The customers cant get enough of it! absolutely amazing
my absolute favourite hot chocolate very yummy by manda grundy on 27th March 2016
what can I say just love this hot chocolate one mug is just not enough well worth the 17 servings you get from the tub. that is my easter treat to myself well worth the money to
Just love it :) by Milena Szmudzińska on 18th February 2016
I love this hot chocolate :) She has really deep and originall taste :) I recommend for everyone :D
Pure temptation by Valentine on 23rd October 2015
Délicieux et tendance ! One of my favorite All my guests who tried it loved it as well. I recommend it! Merci
Yummy by Tamsin Bailey on 28th January 2015
Great winter treat. Lovely taste and low fat; perfect!
Treat yourself! by Kate on 30th December 2014
I was lucky enough to tray a sample of this outside a shop - loved it. My treat on a cold day - nice and rich and lasts longer than a chocolate on its own.
We’re confident that you’ll love our products as much as we do. Our Taste Guarantee means that if anything fails to meet your expectations you can return for an exchange or full refund – just remember to enclose the original receipt if you're returning it by post or popping in store. That way you're free to try something new, without the risk of disappointment.
“I’m a huge salted caramel fan, so it’s fair to say I was pretty fussy when it came to the recipe for our Salted Caramel Hot Chocolate – it took months to perfect, but I’d say it’s the very best one out there!”- Lucy, Specialist Cocoa Assistant Buyer
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