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Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Luxury cocoa has long been close to our hearts, ever since our founder Walter Whittard first set up shop in 1886. To celebrate over 125 years of cocoa connoisseurship, we’ve created our most indulgent style of drinking chocolate to date. Luxuriously rich and quite deliriously decadent, whole grated flakes of the highest quality chocolate make for a cup of cocoa a cut above the rest…
For those looking for something comforting and creamy, we’ve blended a base of lusciously sweet flaked milk chocolate with flavours of buttery caramel and vanilla. Beautifully soothing but not too sugary, it’s a lovely drink to enjoy as you ease into the evening.
To concoct the perfect cup, heat 200ml of whole milk in a pan, and melt three tablespoons of chocolate flakes into the mix, stirring as you go. When it’s velvety smooth and steaming hot, it’s ready to pour. And there you have it: molten chocolate gold.
No.1 Hot Chocolate .. EVER! by LS on 18th July 2016
I like to think of myself as a completely addicted chocoholic and I am verrrrryyyy particular about what I like and don't like chocolate wise. So when I first tried this hot chocolate... I thought i'd died and gone to heaven. Hands down the best hot chocolate i have EVER had. A little tip... I always add one more spoonful than it recommends!
yummy sooooooooooo yummy by manda grundy on 3rd March 2016
mmmmmmmmmmmmm what can I say about this hot chocolate. Love the rich taste of this flaky hot choc. so delightful can be made with both semi - and whole milk defo the best. if you feel guilty about putting inches around your waist lol. Ive even sprinkled the flakes onto other whittard hot chocolate very yummy too. I your not a marshmallow fan. even in my cooking taste good too. but the best thing is when no one is looking just take a tea spoon and have it from the tin
So rich by RA on 1st July 2015
Shared a cup of this with a marked fan of the Crème Brulée hot chocolate and we were both surprised by how richly buttery and realistic the caramel flavour was! The vanilla isn't understated either, with a real vanilla sugar fragrance.
We’re confident that you’ll love our products as much as we do. Our Taste Guarantee means that if anything fails to meet your expectations you can return for an exchange or full refund – just remember to enclose the original receipt if you're returning it by post or popping in store. That way you're free to try something new, without the risk of disappointment.
“I like my hot chocolate extremely rich but not too sweet – the higher the cocoa content the better! I’m a big fan of our 77% Flaked Drinking Chocolate.”- Mark, Cheshire Oaks Store Manager
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