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Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Luxury cocoa has long been close to our hearts, ever since our founder Walter Whittard first set up shop in 1886. To celebrate over 125 years of cocoa connoisseurship, we’ve created our most indulgent style of drinking chocolate to date. Luxuriously rich and quite deliriously decadent, whole grated flakes of the highest quality chocolate make for a cup of cocoa a cut above the rest…
Suavely sophisticated and brimming with creamy cocoa butter, our White and Dark Flaked Drinking Chocolate is the best of both. Flavours of vanilla create a comforting, melt-in-the-mouth smoothness, while the ever-so slight dark chocolate bite adds a touch of layered complexity.
To concoct the perfect cup, heat 200ml of whole milk in a pan, and melt three tablespoons of chocolate flakes into the mix, stirring as you go. When it’s velvety smooth and steaming hot, it’s ready to pour. And there you have it: molten chocolate gold.
Steel by Nigel Torrens on 14th April 2016
This tastes so bad, it's not like a luxury expensive hot chocolate! Very disappointed! Read good reviews but don't know why it tastes so bad! It left us feeling sick!!!
Gorgeous by RA on 5th May 2015
Just like the macchiato stirrer spoons, you can taste the dark and white chocolate separately in this blend. The white chocolate comes through rich and milky - reminding me of the Luxury White hot chocolate, in fact - and the dark chocolate adds some depth. Love that it's a perfect 50/50 split of white/dark also.
A little mellow chocolate indulgence. by Likealady on 14th March 2015
Very smooth, delicious flavour. Sweet cuddle up drink for cooler nights. Lovely and relaxing on the sofa. mmm mmm yum.
A real luxury hot chocolate by Emily on 15th February 2015
The mixture of white and dark chocolate flakes means that it's the perfect combination of indulgently rich but sweet hot chocolate. It's easy to make and properly melt the flakes in a pan, meaning there's no lumps like some hot chocolates. I'm definitely going to be trying the other flavours in the range, Vanilla Caramel is next on my list!
Delish by Beth on 6th February 2015
Fantastic hot chocolate - I've bought before from other brands and been disappointed at the mix which always ended up with clumps in the milk. But doing this on the hob, it worked perfectly - the right balance of rich and sweet at the same time. Highly recommended.
We’re confident that you’ll love our products as much as we do. Our Taste Guarantee means that if anything fails to meet your expectations you can return for an exchange or full refund – just remember to enclose the original receipt if you're returning it by post or popping in store. That way you're free to try something new, without the risk of disappointment.
“I’m big on flavour fusions, so I’d say my two favourite hot chocolates were Rocky Road and Crème Brûlée Flavour White Hot Chocolate.”- Kylie, Exeter Store Manager
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