Our Latest Store Updates
In line with the latest government guidelines, we have updated our in store experience in our England stores as of Monday 19th July.
We continue to invite you to pop in for a warm welcome, simply check our Store Locator for opening hours. At this time, our Covent Garden Tea Bar is still closed, however, we will let you know of any updates right here.
Whether from a distance, or in store, we look forward to sharing a brew with you again soon.
The Whittard Team
When Our Doors Are Open We're Doing Things a Little Differently...
...to ensure our teams and customers feel comfortable, we want to make your shopping experience feels safe.
In our England stores, in line with government guidance:
Face coverings are no longer mandatory but we encourage you to wear one when you can
No more one way systems but we encourage you to keep a friendly distance and we'll monitor numbers to enable you to maintain a comfortable space
We’ve still got frequent cleaning covered and plenty of hand sanitiser
In our Scottish and Welsh stores, in line with government guidance:
Wear a face covering (unless you’re exempt)
Distance markers will be in place to guide you around the store
We’ve got frequent cleaning covered and plenty of hand sanitiser
A smaller number of customers will be welcomed in at one time
We would prefer payment by card, and have increased the contactless limit to £45 per transaction
Tastings are a little different. Find a new favourite, or rediscover an old one, by simply asking a member of our team for a freshly made sample of any tea, coffee or hot chocolate. We also have our trusty Taste Guarantee to give you the reassurance to try something new at home. If it isn’t your cup of tea, you can return with the original receipt for a full refund or exchange, fuss-free.
Of course, if you’d rather shop online, we’re still here delivering the finest tea, coffee and hot chocolate directly to your door - with our current offer of free UK delivery when you spend over £20...
We look forward to seeing you soon – whether that’s in store or as part of our online community.