A Warm Welcome Back, We've Missed You!
We’re excited to announce that we’ve reopened some of our stores…
Keeping our community safe – including our employees, customers and partners – remains our top priority, so we’ve been busy behind the scenes working on a phased store reopening plan. Some of our stores have started to open 10:00–17:00, Monday–Sunday, with our friendly teams on hand to help as always, albeit from a distance.
Our intention is to reopen all Whittard stores in the coming weeks, and we're working through the details of each store reopening date. The table below shows our planned open dates and times, as things stand.
We'll Be Doing Things a Little Differently...
...to ensure our teams and customers feel safe and comfortable, while making your shopping experience as easy as possible.
In line with government guidelines, It’s now compulsory for customers to wear a face mask in our stores, unless you have a reason not to. We kindly ask that this is adhered to at all times to help reduce the spread of coronavirus.
Please wear a mask in store
Distance markers will be in place to guide you around the store
We’ve got frequent cleaning covered and plenty of hand sanitiser
A smaller number of customers will be welcomed in at one time
We’ll only be accepting card, and have increased the contactless limit to £45 per transaction
Although our tastings won’t be immediately available due to hygiene guidelines, our trusty Taste Guarantee gives you the reassurance to try something new. If it isn’t your cup of tea, you can bring it back with the original receipt for a full refund or exchange, fuss-free.
Our Top Taster loyalty programme will also resume, meaning members will now continue to receive exciting free samples with every purchase.
Of course, if you’d rather shop online, we’re still here delivering the finest tea, coffee and hot chocolate directly to your door.
In addition, there's Click & Reserve, where you can order in advance and have your parcel ready and waiting for you to collect in store. This service will be available again in all of our shops as they reopen, excluding outlets.
We look forward to seeing you soon – whether that’s in store or as part of our online community.
Planned Opening Dates and Times
All 46 Whittard stores will be reopening June–August, with opening times 10:00–17:00, Monday–Sunday. These planned dates and times are subject to change, so please use our Store Locator to double-check before making a trip to your local store.
Dates coming soon