Going Green
(We're not just talking tea)

We've been around since 1886 – so tradition and heritage are synonymous with our name. But that doesn’t mean we’re not looking forward, continually exploring new frontiers with our unique, creative products, and sustainability plays a big part in our plans. We’re by no means perfect, but we’re certainly making positive steps towards a more responsible future. Follow our journey here…

What We're Doing Now

We've introduced web delivery packaging that's 100% recyclable, removes the need for inner protective plastic pillows and has been produced using eco-friendly vegetable and water-based inks. Take a look here.
We have swapped any plastic in our tea packaging to NatureFlex (a biodegradable, compostable material made from wood pulp).
Around 80% of our product packaging is recyclable or compostable.
We are working with Ethical Tea Partnership (ETP). The Ethical Tea Partnership (ETP) is a membership organisation working with tea companies, development organisations and governments to improve the lives of tea workers, farmers and their environment. ETP's work improves the progress that is being made towards attaining the United Nation's Sustainable Development Goals in tea-growing regions. Find out more at: www.ethicalteapartnership.org

We've moved from traditional plastics to compostable, recyclable materials for all our teabags.
We've introduced a re-usable jute shopping bag to encourage customers to bring your own beautiful bag when out shopping. These will be stocked in our stores and online. If you forget your bag in store or need another, our carrier bags are made from paper and are fully recyclable.
We've introduced compostable coffee ziplock bags for your coffee beans.
The tasting cups in our stores are plastic-free and compostable.