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Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Bewitched with a touch of black magic, this deliriously dark hot chocolate is the real deal for any cocoa-nut. Our recipe blends a decadently high proportion of cocoa with subtle hints of sweetness for that uniquely authentic aftertaste. This dark drinking chocolate is perfect for those who like their chocolate rich, with a bittersweet complexity of flavour.
Spoon 3 heaped teaspoons (20g) into a mug or cup, maybe a couple more if you’re feeling decadent. Gently heat approximately 200ml of milk and pour onto the chocolate, stirring thoroughly.
This is an ideal Christmas present ! by Hiromi Rogers on 13th November 2016
This is an excellent product. My husband and I really enjoy a rich cocoa taste. The mild sweet drink is strongly recommended.
It's the best hot chocolate in the world! by Holly on 30th September 2016
I just love this hot chocolate drink! It's a little bit of heaven which costs so little!! Perfect! not too sweet like most hot chocolate!
Exactly what it promises to be! by Frederik on 31st July 2015
It basically tastes like liquid dark chocolate, and if you are into the bitter flavour I'd say this is certain to please! It will easily be too dark for some, however. But then again - I believe that's the whole idea! Hot cocoa for those who enjoy the strong, bitter flavour of premium dark chocolate!
Product/Service Review by Mandy Gill on 9th June 2015
Purchased for my Son who is very happy with the product. I was not happy with the delivery? I was not keep up to date on the service of the order until I sent a question to them and the delivery took over a week!!!!
Dark, rich, addictively bitter by Jeremy on 2nd May 2015
It's not my favourite, but on those occasions when I want something darker and more raw, this hot chocolate is brilliantly addictive. Bittersweet and milky flavours behaving at odds with one another works wonders.
We’re confident that you’ll love our products as much as we do. Our Taste Guarantee means that if anything fails to meet your expectations you can return for an exchange or full refund – just remember to enclose the original receipt if you're returning it by post or popping in store. That way you're free to try something new, without the risk of disappointment.
“I’m a total fusspot when it comes to hot chocolate, so I tend to go for pure and simple flavours like our Luxury Hot Chocolate and White Hot Chocolate. Although I wouldn’t say no to Salted Caramel…”- Carol, Winchester Store Manager
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