*Standard Delivery is free for all orders £35 and over More Details, Collect from store is free for all orders.
Returns are free and simple under our Taste Guarantee. Either return in store or contact us to arrange a return.
Sample the tastes and aromas from the very best producers and roasters around the world with our exclusive tea and coffee clubs.
A truly excellent tea can be as layered and complex as a fine wine, and with a bit of practice you can learn to discern the exact origin...
We’re all about the art of the roast – the delicate process of balancing the bean’s natural flavours, causing it to change in colour, taste...
Some people count sheep to get to sleep. With 100 different teas to choose from, we’ve found a much better solution. True, our collection is huge. But you can choose to track down your tea by taste, by origin and even by number.
In 1886 our founder Walter Whittard set up his very first shop, filled floor-to-ceiling with the world’s finest tea, coffee and cocoa. Those brave new brews are now time-honoured classics and we’re still following our nose for the new…
Let us introduce you to our world of teas by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of coffees by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
Let us introduce you to our world of Hot Chocolate by tasting from our wide selection. Our Friendly Fanatics will help you discover something new. No booking necessary - just pop in anytime!All Stores Daily
I’ve always drunk coffee in coffee shops, but for a long time I was completely unaware of where that coffee comes from. There’s a huge range of different coffees out there—different origins, different types of bean, and a wide variety in the processing those beans go through to get to those cups of coffee I was enjoying. The more I learned, the more intrigued I was—so when the opportunity came up to deliver Whittard’s coffee range, I jumped at the chance.
We work with a small group of suppliers, who have close relationships with coffee farms all over the world. Quality is obviously the first consideration with us—I like to get as much variety into our range as possible so our customers can choose a high quality coffee which really suits them. We introduce four limited edition coffees every three months, which complement our core range of fifteen coffees. I let my suppliers know which particular region we’d like coffee from, and they give me several different options, at different roasting levels. For the limited edition range, I tend to pick coffees which are more unusual—a flavoursome light roast, along with some classic chocolatey and nutty dark roasts to give our customers as much variety as possible.
The favourites of our range are usually the full-bodied medium-dark roasts, like our Guatemala Elephant coffee. I make sure that we always have some of these in our limited edition coffees as they’re really popular with our die-hard coffee fans. But there’s also a growing interest in lighter roasts—with a light roast you get a really bright, flavoursome cup of coffee that’s full of the flavours of its region, so it’s always good to hunt down some really characterful beans. Our Kenya Rugi is a great example of this: it’s a really vibrant, fruity coffee with hints of vanilla.
It would be really hard to pick my favourite coffee from our range, but if pushed I’d have to say San Agustin. It’s a great coffee for easy drinking, and it’s really versatile, so you can drink it with or without milk. I’m also a big fan of Kenya Peaberry: it’s a lovely light roast where you can really taste all of the original flavours of the bean.
I think what makes Whittard coffee really special is the level of expertise that goes into it, and the fact that customers can actually experience that just by going into one of our stores. It’s actually quite rare to be able to buy top quality loose coffee beans on the high street, and to be able to talk to a coffee expert as you buy your coffee. All of our staff are experts in tea and coffee, so they’re able to explain the different roasting levels, grind the coffee in store to the perfect grind for your equipment, and help you find a coffee which you really love. There’s nowhere else where you can get our specialist blends—we put a lot of care and attention into making sure they’re just right.
lines open monday to friday, 9am to 5:30pm.More details
© 2017 Whittard of Chelsea. Customer Services Windrush House, Windrush Park Road, Witney OX29 7DX. eCommerce by blubolt.